What is the Employer Innovation lab?
Across Australia, many employers are struggling to attract and keep younger staff, while one in five young people want more work but can’t find it. Some never got a head start in life. Others face barriers that sit quietly within everyday recruitment and workplace practices. The Lab helps employers identify and remove these barriers, so that more young people can build careers and businesses can build stronger teams. The Lab is an evidence-based program that provides practical support through a process of designing, implementing, and assessing small pilots within their organisations Since 2022, we have worked with more than 40 major employers nationwide, from manufacturing to retail and professional services, changing the way businesses engage with young people.
Stories from the lab
Explore how employers across Australia are changing their business-as-usual practices
More employment case studiesWhat other employers are saying
Resources for employers
We directly involve young people and create opportunities for employers to hear their stories. This helps employers understand how to hire and support young workers.
Voices on Work: Young People in Tasmania
Young people in Tasmania face significant challenges when it comes to finding and sustaining work.
Voices on Work: Young people in Western Sydney
Young people from Western Sydney share what employers can do to remove barriers and be more inclusive.
Voices on work: young people with disability in Greater Melbourne
Findings from a qualitative study of the experiences of looking for work and working from young people with disability in Greater Melbourne.
Voices on Work: Young people in Western Melbourne
Young people from Western Melbourne share what employers can do to remove barriers and be more inclusive.
We collect evidence from peers in the US and UK. We also run our own research Australia. This data helps to define strategies that create better employment opportunities.
Working with employers to advance opportunity: A roadmap to strengthen the eco-system
The employer practice change eco-system in Australia: insights and observations on how to increase the positive impact.
What makes supervision successful for young workers: Core skills and effective training for supervisors
Employers report it can be a challenge to attract and retain young workers, and young workers state that one of the reasons they leave a job is their experiences with workplace supervisors.
Inclusion habits for operations leaders: evaluation summary
Evaluation of NAWO’s Inclusion Habits program shows how frontline managers build inclusive habits through microlearning.
‘Should we make a TikTok?’
Insights into how young people use online information about jobs.
We have been developing guides as part of the Employer Innovation Lab to support employers trying to increase workforce participation of young people facing barriers to employment.
Workplace mentoring: a quick guide for employers
Workplace mentoring delivers practical outcomes for everyone involved: the mentee, the mentor and the organisation.
Meet our coaches
Meet the experts supporting employers in the Lab; our coaches provide clear guidance and stay focused on the practical shifts that help you address workforce challenges and strengthen inclusion.
Get in touch with the Employment Team
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Director, Employment Lisa Fowkes -
Associate Director, Employment Simon Crabb -
Employer Engagement Lead, Employment Susan Whillas -
Associate Director, Employment Ronan Smyth -
Associate Director, Employment Johann Tabit -
Employment Evidence and Practice Advisor Christine Han










